We offer a 30-day return policy. You have 30 days after receiving your item to request a return. Please ensure the item is in the same condition as received, unworn or unused, with tags, and in its original packaging.

To start a return, contact us at vert1996@h2hdesigns.net. We'll provide you with further instructions and a return shipping label. Items sent back without prior authorization will not be accepted.

Please inspect your order upon reception. If you find the item is defective, damaged, or incorrect, contact us immediately. We will assess the issue and make it right.

Yes, certain items cannot be returned, including perishable goods, custom products, sale items, and gift cards. Contact us if you have specific questions about your item.

The fastest way to exchange an item is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Once we receive and inspect your return, we'll notify you if the refund is approved. Refunds are processed within 10 business days to your original payment method. Please note that processing times by your bank or credit card company may vary.

If more than 15 business days have passed since your return was approved, please contact us at vert1996@h2hdesigns.net for assistance. We'll ensure the issue is resolved promptly.